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Travel Desk (Team Leader/Assistant Manager)

  • Location: Cochin
  • Experience: 5-10 years in travel and tourism field
  • Date Posted: 14-01-2023
  • Expiry Date: 31-01-2023

 

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Job Description

  • Reporting to Senior Management and performing Secretarial and Administrative duties.
  • Liaising with internal departments, answering calls, and making travel arrangements.
  • Plan and organize transportation, accommodations, insurance and other travel services.
  • Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs and accommodations.
  • Responsible for travel arrangements like air tickets, rail tickets, pick and drop from airport and railway station etc. for the guest as per their request.
  • Managing different modes of travel, supporting Hotel/Guesthouse booking, and local conveyance from beginning to end.
  • Responsible for Managing Company owned vehicles under the Travel desk
  • Organizing and assigning Company vehicles to Staff based on requirements and priority
  • Maintain calendars for appointments, sorted mail, make copies, and plan travel arrangements.
  • Tie-up with Hotels for Staff/guest stay.
  • Continues follow-up and coordination with tie-up Hotels for receiving better service.
  • Get feedback from Staff/ Guest regarding Travel and stay experiences and take necessary actions to improve the quality of service from Clients.
  • Manage travel itineraries of Senior Management.
  • Entering data, maintaining databases, and keeping records.
  • Scheduling appointments, maintaining an events calendar and sending reminders.
  • Copying, scanning, and faxing documents, as well as taking notes.
  • Observing best business practices and etiquette.
  • Ad-hoc tasks as and when assigned.

Educational Qualification

  • Degree/ Diploma

 

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