Requirement: 1
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Job Description
- To collect Customer feedback in an organized manner and maintain the database to collectively improve on the satisfaction and dissatisfaction parameters.
- Building up a Good Image and Rapport.
- Maintain Effective and Timely Communication.
- Always Maintain Good Telephone Etiquette.
- Make calls and follow up.
- Maintain complete and accurate telephonic correspondence data.
- Recording complaints, problems, qand ueries and providing suitable answers and assistance.
